National Account Manager

  • West Midlands
  • Full-time
  • Permanent

Who are we?

We know what we're doing - BELFOR is the global market leader in damage restoration. Our base in Germany: at over 40 locations with more than 1,100 employees. We look forward to hearing from you - become a restorer too!
 

To support the National Account Director in managing and growing key client relationships, focusing on maximizing revenue, developing new business opportunities, and ensuring the delivery of high-quality services in the Disaster Recovery & Restoration market.

Your Tasks

  • Assist the National Account Director in managing relationships with existing clients and developing new business opportunities.
  • Identify and pursue new revenue opportunities in the Disaster Recovery market and Insurance sector.
  • Act as a key contact for client accounts, addressing queries, issues, and ensuring effective communication.
  • Act as the primary point of contact between the insurer and clients.
  • Maximize revenue by promoting new products and services to existing clients.
  • Actively seek to expand client bases in designated accounts.
  • Ensure that all client accounts are managed effectively, maintaining detailed records and ensuring all job-related activities are completed accurately and timely.
  • Monitor and report on account performance, ensuring clients’ expectations and contractual requirements are met.
  • Coordinate with internal departments (sales, marketing, project teams) to ensure seamless service delivery.
  • Work with the marketing team to create and distribute communication materials, ensuring all client needs are met.
  • Support the National Account Director in implementing growth strategies, setting and achieving sales targets.
  • Contribute to the development of new products and services based on market demand and customer feedback.
  • Identify and support the development of strategic partnerships that enable the business to expand its market offerings.

Your Profile

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Full driving license with the ability to travel nationally.
  • Experience in account management, business development, and client relationship building.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work independently and manage multiple projects simultaneously.

Our Offer

  • Company Car
  • 25 Days Holiday (Plus Bank Holidays)
  • Annual Pay Review
  • Retirement Pension Plan
  • Life Insurance
  • Health Cash Plan
  • Employee Assistance Programme
  • Induction and E Learnings
  • Annual Flu vaccination
  • Eye Test

Curious?

Then apply now to the No. 1 employer. Please state your job title, place of work, desired salary and the earliest possible starting date in your application. Apply now!

Contact


Kerry Hill

BELFOR UK
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