Fleet Administrator
- West Midlands
- Full-time
- Permanent
Who we are?
When damage stops dreams, we are at the start. When fires close doors, we open them. And when belts come to a standstill, we pull out all the stops. We are the world's largest loss adjuster with more than 12,500 employees in 30 countries. We are ready for whatever comes. Are you ready for us? BELFOR. Ready when you are.
Job Description
Provide day‑to‑day administrative and logistical support to ensure BELFOR UK’s national fleet is fully compliant, cost‑effective, and operationally available. Acting as the primary liaison with our external fleet‑management partner (SFM), drivers, and internal teams, you will maintain accurate fleet data, coordinate maintenance schedules, and generate timely reports for the Fleet Manager.
- Maintain the vehicle asset database; update acquisitions, disposals, and driver allocations.
- Ensure BELFOR vehicle compliance by oversight and check on the SFM (MOT certificates, insurance MID, V5Cs, P11D data).
- Ensure telematics is operating and all salient data is being regularly updated (such as mileage)
- Educate and oversee Regional administration teams to ensure they facilitate the assignment and return of vehicles, procure Smart Repairs and carry out periodic inspections.
- Monitor progress of VOR, ensure vehicles are returned to service swiftly and chase problematic issues to resolution
- Address exceptions to policy such as non-substantiated short‑term rental.
- Monitor to ensure regular driving licence checks and maintain grey‑fleet declarations.
- Support the Fleet Manager in internal and external compliance audits.
- Monitor the SFM and/or Accident Management company to mitigate the costs arising from vehicle incidents and accidents.
- Monitor Claim reportage times with the objective of BELFOR reporting all claims within 24 hours of an incident.
- Reconcile fuel card transactions against mileage data; flag anomalies for investigation.
- Assist the Fleet Manager in validating supplier invoices and resolving discrepancies.
- Provide a weekly update to the Fleet Manager to provide actionable insight.
- Serve as the day‑to‑day contact for the SFM freeing the FM up to focus on tactical and strategic matters.
- Track vehicle deliveries, collections, and authorisation requests; escalate issues as needed to help the FM achieve timely and smooth mobilisations.
Requirements for Role
- Experience in administrative support, ideally within a fleet, logistics, or automotive environment.
- Strong IT proficiency, including MS Excel and fleet/telematics software.
- Excellent attention to detail and data accuracy.
- Effective communicator across all levels (drivers, suppliers, management).
- Ability to prioritise workloads and meet tight deadlines in a fast‑moving environment.
What we offer
- 28 days Annual Leave
- Annual Pay Review
- Retirement Pension Plan
- Life Insurance
- Health Cash Plan
- Employee Assistance Programme
- Induction and E Learnings
- Annual Flu vaccination
Interested?
Then apply now to the No. 1 employer. Please state your job title, place of work, desired salary and the earliest possible starting date in your application. Apply now!
Contact
Kerry Hill
BELFOR UK